Entry-Level Customer Service Coordinator (Logistics) - Bali, Indonesia

Are you a detail-oriented and customer-focused professional looking to kickstart your career in logistics? RK Recruitment Pte. Ltd. is seeking an Entry-Level Customer Service Coordinator to join our dynamic team in Bali, Indonesia (locations including Denpasar, Kuta, and Sanur). Our company is a leading provider of recruitment and staffing solutions, specializing in the logistics and transportation industry. We pride ourselves on our commitment to excellence and our dedication to our clients and candidates.

As an Entry-Level Customer Service Coordinator, you will be the first point of contact for our clients, providing exceptional customer service and support. You will be responsible for managing and coordinating client inquiries, ensuring that their needs are met and that their experience with our company is positive. You will work closely with our team of recruiters and consultants to provide the best possible service to our clients.

This is an exciting opportunity to join a growing and dynamic company. We offer a competitive salary and benefits package, as well as opportunities for professional development and career growth. If you are a detail-oriented and customer-focused professional looking to kickstart your career in logistics, we encourage you to apply.

📋 Tanggung Jawab Pekerjaan

• Manage and coordinate client inquiries, ensuring that their needs are met and that their experience with our company is positive.
• Provide exceptional customer service and support to our clients.
• Assist in the recruitment process, including scheduling interviews, coordinating travel arrangements, and providing feedback to candidates.
• Maintain accurate and up-to-date records of all client interactions and recruitment activities.
• Work closely with our team of recruiters and consultants to provide the best possible service to our clients.
• Assist in the development and implementation of customer service and recruitment policies and procedures.
• Provide regular updates and reports to management on customer service and recruitment activities.
• Participate in team meetings and training sessions to ensure that our team is well-informed and prepared to provide the best possible service to our clients.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 1 year of experience in customer service or a related field.
• Strong communication and interpersonal skills.
• Excellent organizational and time management skills.
• Proficiency in English, both written and spoken.
• Familiarity with Microsoft Office Suite, including Excel and Outlook.
• Ability to work in a fast-paced and dynamic environment.
• Ability to work independently and as part of a team.

🛠️ Keahlian

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